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I’d pulled over onto the side of a New Mexico road and was suffering a panic attack when a minivan full of kids pulled over. A woman got out and asked if I was OK. “No,” I said. Then I laid out what had happened: I was delivering books for a publishing company. My next stop was way, way up this long and winding and, to me, very treacherous road. I couldn’t do it. “I’ll deliver the books for you,” she said. She was a local, and the roads were nothing for her. I took her up on the offer and never forgot the simple kindness of a stranger.

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